Quality system - Neomundo Centro de Convenciones

Quality system


QUALITY SYSTEM


Since 2016, Neomundo has started the implementation of the Integrated Quality Management System, in order to be certified in the Colombian Technical Standards ISO 9001: 2015, OHSAS 18001: 2007 and ISO 14001: 2015

On January 13, 2017, the Institution's certification is achieved and ICONTEC stamps are received based on these standards. Likewise, the standardization of our processes is accredited under the international scheme NORSOK S-006: 2003, where a score of 98.00 out of 100 possible points is obtained. These achievements have strengthened the entity and have allowed us to offer better customer service, accompanied by environmental sustainability and the guarantee of safe work in our facilities.




As a result of this implementation processes were defined within the entity and those responsible for each of them, establishing the following structure:

1. Strategic planning - General Management

2. Comprehensive management (Environmental, safety and health at work) - Coordination HSEQ

3. Commercial - Commercial Coordinator

4. Human talent management - Administrative coordination

5. Shopping - Secretary of Management

6. Accounting - Accountant

7. Maintenance - Maintenance Manager

1QUALITY POLICIES
2INTERNAL REGULATIONS
3EMERGENCY PLAN
4COMPLAINTS AND CLAIMS
5CUSTOMER SATISFACTION
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